Ways to contact the NWCH Team


Charmaine Hughes (Head of Frameworks)

Charmaine will provide overall strategic and operational management of NWCH, embracing a culture of Client focused delivery and support. Charmaine will also ensure that a high level point of contact with all stakeholders takes place and focuses on operational management and the delivery of our strategic marketing plan.

Email: c.hughes@manchester.gov.uk

Office:    0161 219 6930

Mobile:   0785 294 2447

 Ian Hall (Interim Framework Lead)

Ian is responsible for all client facing activities across the NWCH, embracing a culture of Client focused delivery and support. Ian will maintain a high level point of contact with all stakeholders, ensuring the right people are to hand across our Contracting Partners, acting as a critical friend throughout the entire NWCH process. Ian represents the NWCH at quarterly meetings of the National Association of Construction Frameworks working together with the Local Government Association (LGA) to help shape the future of local government construction.

Email: ian.hall@manchester.gov.uk

Office: 0161 219 6213

Mobile: 07966 296033

Mike Tyler (Business Development and Client Liaison)

Mike will act as a Client liaison at pre-project enquiry, post appointment, delivery and post-handover stages. Mike will be the key point of contact to review NWCH and contractor’s performance throughout the project. Mike will also support the client with their project objectives by providing support workshops and knowledge share. This knowledge will come from the unique NWCH special interest groups (SIGs) that focus on the industry and continuous improvement. 

Email: mike.tyler@manchester.gov.uk

Office: 0161 219 6213

Mobile: 07885 801 477

Richard Walker (Senior Framework Manager – Commercial)

Richard will have overall management and responsibility for the commercial due diligence, ensuring compliance across the whole spectrum of commercial activity, both internally and externally. He will also ensure that best practice and compliance from our Construction Partners is delivered, maintaining a strong commercial and programme focused approach in line with the processes as set out in the Access Agreement and Framework Agreement.

Email: richard.walker@manchester.gov.uk

Office: 0161 219 6213

Mobile: 07841 255407

Lewis Sharman (Assistant Framework Manager – Commercial)

Lewis will support Clients in undertaking the construction framework call off process. He will guide Clients through a compliant Expression of Interest and Mini Competition process that maximises interest in projects and helps gain the insights needed from NWCH Constructor Partners. Lewis coordinates our Innovation Special Interest Group, a forum for collaboration around BIM, modern methods of construction and sustainability.  

Email: l.sharman@manchester.gov.uk

Office: 0161 219 6213

Mobile: 07887 898 587 

Wendy Heaton (Framework Manager – KPI & Performance)

Wendy will act as the custodian of KPI’s, social value and community engagement, ensuring that all facets of performance both for Clients and the Contractors are measured and reported at set intervals throughout the life cycle of the project. Wendy will work closely with Clients and Contractors measuring the performance of the Contractors against Budget, Programme and Contractor team.
Wendy will also be responsible for the Small Works Framework Management which is due to launch approximately end of September. 

Email: w.heaton@manchester.gov.uk

Office: 0161 219 6514

Mobile: 07966 382 044

Michael Horton (Assistant Framework Manager – Marketing)

Mikey will be responsible for all outward facing marketing strategies which includes but is not limited to: website updates, news stories, monthly e-newsletter, social media posts and case studies. Working with Mike Tyler to ensure that the marketing actions of the NWCH fit within the goals set out in the Business Development Plan.  
Mikey will also work closely with Wendy Heaton to ensure KPI and performance data is correctly collected and reported by Contractors. 

Email: m.horton@manchetser.gov.uk

Office: 0161 953 8413

Mobile: 07970 726 782

Debi Curley (Assistant Framework Manager – Reprocurement)

Debi is responsible for advise on routine Framework and procurement activities and processes, including tendering processes. Working within an innovative construction procurement team that addresses the procurement needs of its clients and responds to their constraints with flexible procurement processes and methodologies.

Email: d.curley1@manchester.gov.uk

Office: 0161 953 8410

Mobile: 07811 846 277

Kindly note...

All supply chain enquiries should be emailed to nwch@manchester.gov.uk where you will be emailed contacts from each Framework partner who manages supply chain’s enquiries.







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