Ways to contact the NWCH Team


Charmaine Hughes (Head of Frameworks)

Charmaine will provide overall strategic and operational management of NWCH, embracing a culture of Client focused delivery and support. Charmaine will also ensure that a high level point of contact with all stakeholders takes place and focuses on operational management and the delivery of our strategic marketing plan.

Email: c.hughes@manchester.gov.uk

Office:    0161 219 6930

Mobile:   07852 942 447

Ian Hall (Framework Lead)

Ian is responsible for all client facing activities across the NWCH, embracing a culture of Client focused delivery and support. Ian will maintain a high level point of contact with all stakeholders, ensuring the right people are to hand across our Contracting Partners, acting as a critical friend throughout the entire NWCH process. Ian represents the NWCH at quarterly meetings of the National Association of Construction Frameworks working together with the Local Government Association (LGA) to help shape the future of local government construction.

Email: ian.hall@manchester.gov.uk

Office: 0161 219 6213

                                             Mobile: 07966 296 033

Mike Tyler (Business Development and Client Liaison)

Mike will act as a Client liaison at pre-project enquiry, post appointment, delivery and post-handover stages. Mike will be the key point of contact to review NWCH and contractor’s performance throughout the project. Mike will also support the client with their project objectives by providing support workshops and knowledge share. This knowledge will come from the unique NWCH special interest groups (SIGs) that focus on the industry and continuous improvement. 

Email: mike.tyler@manchester.gov.uk

Office: 0161 219 6213

                                             Mobile: 07885 801 477 



Wendy Heaton (Framework Manager – KPI & Performance)

Wendy will act as the custodian of KPI’s, social value and community engagement, ensuring that all facets of performance both for Clients and the Contractors are measured and reported at set intervals throughout the life cycle of the project. Wendy will work closely with Clients and Contractors measuring the performance of the Contractors against Budget, Programme and Contractor team.
Wendy is also be responsible for the Small Works Framework Management which launched at the end of September 2019.

Email: w.heaton@manchester.gov.uk

Office: 0161 219 6514

Mobile: 07966 382 044

Katie Rothwell-Emery (Framework Manager)

Katie has been working on the Reprocurement of the 3rd iteration of the NWCH Frameworks. The new High and Medium Value Frameworks are now live with Low Value due to go live in January 2020.

Following this Katie will then be responsible for managing the new Professional Services Framework which is a joint procurement with NWCH and Southern Construction Framework (SCF), which will enable clients swift and simple access to multi disciplinary design and management professionals: specialists in delivering successful outcomes through integrated working. This new Framework is due to go live in March 2020.

                                                   Email: k.rothwell-emery@manchester.gov.uk

                                                   Office: 0161 219 6213

Michael Horton (Assistant Framework Manager – Marketing)

Mikey is responsible for all outward facing marketing strategies which includes but is not limited to: website updates, news stories, monthly e-newsletter, social media posts and case studies. Working with Mike Tyler to ensure that the marketing actions of the NWCH fit within the goals set out in the Business Development Plan.  
Mikey will also work closely with Wendy Heaton to ensure KPI and performance data is correctly collected and reported by Contractors. 

Email: m.horton@manchester.gov.uk

Office: 0161 219 6213

                                                  Mobile: 07970 726 782

Debi Curley (Assistant Framework Manager – Reprocurement)

Debi is responsible for advise on routine Framework and procurement activities and processes, including tendering processes. Working within an innovative construction procurement team that addresses the procurement needs of its clients and responds to their constraints with flexible procurement processes and methodologies.

Email: d.curley1@manchester.gov.uk

Office: 0161 953 8410

Mobile: 07811 846 277

Alexandra Fitzpatrick (Business Support)

Alex will provide immediate support to NWCH framework management team and Consultancy Framework team acting as a key member of the team in the provision of a quality value-added business support. Alex will provide high quality, customer focused, flexible and timely business support directly contributing to the achievement of objectives of a high quality service.

Email: alexandra.fitzpatrick@manchester.gov.uk

Office: 0161 219 6213

Kindly note...

All supply chain enquiries should be emailed to nwch@manchester.gov.uk where you will be emailed contacts from each Framework partner who manages supply chain’s enquiries.







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