Q&A with NWCH’s Interim Framework Lead – Ian Hall…

You’ve recently become Interim Framework Lead,  how have you found this transitional period for NWCH? 

Challenging would be an understatement… luckily I have worked on the Hub for over a year as a Senior Framework Manager and previous to this I utilised NWCH from a Client side, so my knowledge base was strong.

There is a great depth of experience within the team and the interim arrangements have given us the opportunity to take an overview of operations, strategies and visions to ensure the NWCH continues to deliver to the highest standard of desirable outcomes for its varied Client base.

How does Interim Framework lead differ from your previous role?

The Framework Lead role gives me the opportunity to build upon pre-existing Client and Contractor relationships. I have now been in the Interim role for 3 months and I have had to adapt quickly to the day to day demands of the position. I no longer have the time for carrying out many functions of my previous role, therefore I have to delegate many tasks to the team. I am required to take more of a ‘helicopter’ view of business activities with associated decision making as well as full responsibility for the operational aspects of the business. 

The role has the added benefits of greater interaction with NWCH Board Members along with the opportunity to represent NWCH at a national level through the NACF.

If you could describe the NWCH team in 4 words, what would they be?

Collaboration, Quality & Best-Practice

What is the biggest challenge you have overcome since moving from the Public Sector Client Side to the delivery side of the NWCH?

Having worked for 35 years as a Quantity Surveyor in the Public Sector in Salford, Manchester and Stockport, my greatest challenge has been to meet with both Clients and Contractors from a completely neutral position, to encourage the collaborative working ethos and to positively influence the future of public sector procurement in the North West region.

What is the first thing you do when you come into the office? 

I am usually at work earlier than many of my colleagues, so  I take the opportunity to make a cup of tea and work through the numerous emails in my inbox.

Outside of work, what do you like to do in your spare time?

I have a great variety of different interests… Anything with a sporting background particularly cricket and football through my following of Stoke City FC. 

I have been an active member of a local Gilbert & Sullivan Society participating in many stage performances over the years as well as having a passion for walking in the beautiful countryside near my home which has been enhanced by my interest in geocaching. 

If you could give some words of advice what would it be? 

I am a firm believer that you should treat every individual with respect and treat others as you would expect to be treated yourself. Approach your work with enthusiasm and with a smile on your face. Never be afraid to seek advice and reap the rewards of working in a diverse team environment.

Where do you personally see the future of the NWCH?

Continuing to thrive in a challenging market, rising to meet differing and varied stakeholder requirements, responding to changing public sector demands and building upon the solid foundations of many years of successful delivery.

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